Reviews

We are very proud to share these kind words from our satisfied customers. Please take a moment to click the "Submit a Review" button below and share your own review.
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My wife and I received the most courteous, professional, and personal service. In particular, Mr. Shon Kimball, was exceptional in going above and beyond to help us. The remaining staff members were likewise helpful. A Big Thank You!!!

— Desi R., Bonaire, GA


Once again, the great guys at Tuffy repaired my car in the most economical and efficient way. The fantastic service is always appreciated!

— Trudy F., Viera, FL


I come all the time for oil change and they have great customer service that is why I keep coming back!!!!

— Jena ., Palm Bay , FL


I purchased 4 tires from them and they work great, better than the Mich. that came with my Hyuandia Sonota. I also bought warranties for my tires too. Their service is fantastic, treated me like family. My tires are especially good in the hard rain and they make my car ride like a Cadillac.

— ANN W., Melbourne, FL


Brad took care of me with great service and price on a set of tires and even covered the expense on replacing the battery on my tire pressure monitoring sensors. Great service from my initial walk-in to my scheduled follow-up. Highly recommended!!!!

— Daniel H., Viera, FL


Made a mistake with a previous review Meant to hit 5 Stars this place is amazing they don't care what the problem is you bring your car there and they will fix it for a good price with a great warranty I highly recommend Quality Auto which someone else recommended to me so keep up the good work! Thank you guys

— Dustin D., Melbourne, FL


The work was completed on my auto in a very fresco all manner and timely for what was done .I feel allot of comfort in knowing it will be ready when I head up to Canada to visit .I have no t driven it allot but feel very confident in the manner with the way your team preformed all of the repairs.vvery professional crew .Thank you very much.

— Wayne m., Indialantic , FL


Made an appt for oil change from a mailer I received. Shon booked me next day. He was friendly, professional and I couldn't have been more pleased with the quick and excellent service. I will definitely be back !

— Cynthia P., Viera, FL


Awesome service; you made my daughter ‘s car safe to drive. Thanks

— Johnie S., Rockledge , FL


When I need a mechanic to work on my Kia Sorento, nobody beats the highly talented and knowledgeable mechanics at Tuffy's. Every time I used the mechanics at the Kia dealership, I've had nothing but, problems. The mechanics at tuffy's get it right the first time. Excellent job! I also want to recognize Shon at the front desk for going above and beyond. Great customer service!

— STEPHEN S., MELBOURNE, FL


I made an appointment and brought my car in for an alignment they quickly put my car in and did the job. “To me” it felt a little off so quickly I returned and asked if they could make some adjustments the little adjustment that they did was exactly what I wanted and With no questions they immediately did what I asked them to do.They we’re Very professional and I highly recommend them.

— Karl B., Palm Bay, FL


Thank you Tuffy - Viera. You guys are the best. I am usually on the run and take my chances just dropping in without an appointment. You're always very accommodating and manage to fit me in. Your prices are very reasonable and your work is professional and well done.

— Marty P., Merritt Island, FL


I WAS IMPRESSED BY THE PROFESSIONAL SERVICE AND LACK OF PRESSURE TO HAVE OTHER SERVICES DONE ON MY CAR. THE MANAGER WAS HONEST AND HELPFUL AND I APPRECIATED HIS INPUT AND UNDERSTANDING BESIDES BEING VERY FRIENDLY AND SHOWING A SENSE OF HUMOR .

— JOHN K., MELBOURNE, FL


I truly don't know where to begin how amazing Tuffy's in Melbourne it. If any store should get the store of the year it would be this one. I have been to other locations over the years but they come no where close to what Tuffy's offers. Their prices are the best, and their customer service is above and beyond. I needed to get my truck in right away and they were able to take care of my truck right away. And this means a lot to me due to I only have one vehicle and a single parent mom who works full time. I was able to get my truck to them but wasn't able to get to the store to pick it up so they actually brought my truck to me at work. That is truly going above and beyond due to I know they were extremely busy today, but not once did they say they were too busy to help and even more went beyond in helping me. Truly, the safe and the whole team at this location is amazing and should get store of the year. Thank you to the whole staff there at Tuffy's. Than you

— Kathryn M., Melbourne, FL


— adina ., melbourne , FL


Kudos to Shon and Ian for taking care of my car in a very timely and money-conscious manner. My car was brought in early in the afternoon on a Thursday, and Shon and Ian kept the shop open later than their normal closing time to get the job done so I could have the car for the next day. They really go above and beyond the call of duty to make sure their customers are satisfied. Thank you, Tuffy Automotive!

— Trudy F., Viera, FL


Dear Shon – I just wanted to say THANK YOU for your assistance yesterday with the Blue Nissan Quest. That vehicle comes with a story and it’s been a nightmare since I bought it – So I appreciated you being honest with me and getting it fixed. I hope I can sell it soon – I will be back for future work on my other vehicles.

— JEMMIFER S., ROCKLEDGE, FL


We recently moved to Viera and both our cars developed intermittent reliability problems. The Tuffy team led by their manager Shon K. expertly and efficiently identified and repaired the problems in a cost effective and timely manner. Shon and his team treat customers with respect, professionalism and attention to detail and provide a trusted high quality service unheard of nowadays. Thank you for taking care of us.

— Vincent F., Viera, FL


I am a repeat customer to the Viera Tuffy's. They have always provided a professional and reliable vehicle service that I can trust. I am confident no parts have been changed that did not require changing. I have recently convinced my local family to bring their vehicles here for their service and they are also very satisfied. Thank you Tuffy's of Viera. Len

— Len S., Melbourne , FL


Called the day before for an appointment, they were able to see me next day. Friendly smiling no bull.. Honest people. Great attitude. Will be back for other services.

— Maria S., Melbourne , FL


Professional, excellent service. Fastest oil change and tire rotation. I have already scheduled another service.GREAT JOB!!!!

— lisa m., melbourne, FL


The crew at Tuffy were excellent...Great service and no pressure to spend more than needed...Customer for life...

— Kevin S., Melbourne, FL

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